The Probation Qualifications Framework provides work-based pathways to qualify as either a Probation Services Officer (PSO) or a Probation Officer (PO).
Probation Services Officers and Probation Officers both work with offenders, but Probation Officers are qualified to work with higher risk offenders.
The Probation Services Officer qualification is a Vocational Qualification Level 3 Diploma in Probation Practice, gained while working as a PSO. Access to this qualification is open to all PSOs. This qualification is a stand-alone qualification in its own right, but it is also the first foundational element of the qualification to become a a Probation Officer.
To qualify as a Probation Officer, a qualified PSO can complete VQ Level 5 in Probation Practice and an honours degree in Community Justice, which is completed while working as a Trainee Probation Officer
Graduates with an honours degree in Criminology, Criminal Justice, Community Justice or Police Studies from within the last five years can qualify by completing the VQ Level 5 in Probation Practice and the Graduate Diploma in Community Justice, also completed while working as a Trainee Probation Officer.
Norfolk & Suffolk Probation Trust is committed to the training and development of its staff and has an Investors in People award.
Training is available to all Norfolk & Suffolk Probation Trust staff in a variety of subjects, according to the needs of their jobs. Courses include:
- in-house IT training, such as the European Computer Driving Licence
- child protection
- first aid
- higher level management qualifications
- motivational skills
- equality and diversity